How to Place a Test Order in Your Online Store Using OzSpeed hPanel

Testing your online store’s ordering process ensures a smooth and error-free experience for customers. Here’s how to place a test order in your store using OzSpeed hPanel to verify that everything functions correctly.

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Step 1: Log in to hPanel #

1. Visit OzSpeed hPanel.
2. Log in with your credentials.
3. Navigate to Online Store.

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Step 2: Enable Test Mode (Optional) #

1. Go to Payment Settings.
2. Check if your payment gateway (e.g., PayPal or Stripe) supports a Test Mode or Sandbox Environment.
   • Enable Test Mode to process transactions without real charges.
3. Save the changes.

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Step 3: Add a Product to the Shopping Bag #

1. Visit your storefront as a customer would.
2. Browse your products and select one to test.
3. Click the Add to Bag (cart) button.

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Step 4: Proceed to Checkout #

1. Open the Shopping Bag or Cart from your store’s navigation menu.
2. Review the order summary, ensuring:
   • Products are listed correctly.
   • Discounts (if applicable) are applied.
   • Taxes and shipping costs are calculated accurately.
3. Click Proceed to Checkout.

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Step 5: Fill in Customer Information #

1. Enter sample customer information, such as:
   • Name: Test Customer
   • Email: test@example.com
   • Address: 123 Test Lane, Test City, TX 12345
2. Ensure required fields validate correctly.

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Step 6: Choose a Payment Method #

1. Select a payment method to test (e.g., PayPal, Stripe, manual payment).
2. If Test Mode is enabled:
   • Use provided sandbox/test credentials for PayPal or Stripe.
   • For manual payments, proceed as if the payment will be completed later.

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Step 7: Complete the Order #

1. Click Place Order or Complete Purchase.
2. Verify the following:
   • A confirmation message is displayed.
   • The order details, including order number, are provided.
   • A confirmation email is sent to the test email address.

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Step 8: Review the Order in hPanel #

1. Go back to Online Store > Orders in hPanel.
2. Locate the test order and review the details:
   • Order status (e.g., Paid, Pending).
   • Product details, shipping information, and payment method.
3. Mark the order as completed or delete it after testing.

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Step 9: Disable Test Mode (If Enabled) #

1. Return to Payment Settings in hPanel.
2. Turn off Test Mode to resume processing real transactions.
3. Save the changes.

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Troubleshooting Tips #

1. Test Order Not Processing:
   • Ensure Test Mode is enabled for payment gateways during testing.
   • Check your internet connection and try again.
2. Errors During Checkout:
   • Verify that all required fields are enabled in the Checkout Settings.
   • Test on multiple devices to identify platform-specific issues.
3. Emails Not Sent:
   • Check your email settings in hPanel and ensure transactional emails are configured correctly.

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Additional Tips: #

• Test Different Scenarios: Place orders with different products, payment methods, and shipping options to cover all cases.
• Abandoned Cart Emails: Simulate abandoning the cart to test your reminder emails.
• Analyze Order Flow: Use test orders to evaluate customer navigation and simplify where needed.