How to Fix the “Your Domain Is Not Pointing to OzSpeed” Error

The “Your domain is not pointing to OzSpeed” error occurs when your domain’s DNS settings are not correctly configured to point to OzSpeed’s servers. This prevents the domain from linking with your hosting account. Follow these steps to resolve the issue.

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Steps to Fix the Error #

Step 1: Verify Your Domain’s Nameservers #

1. Log in to Your Domain Registrar:
   • Access your domain registrar’s dashboard (e.g., GoDaddy, Namecheap).
2. Check Nameserver Settings:
   • Ensure the domain is pointing to OzSpeed’s nameservers.
   • Typical OzSpeed nameservers:Copy codens1.ozspeed.com ns2.ozspeed.com
3. Update Nameservers (If Incorrect):
   • Replace the current nameservers with OzSpeed’s nameservers.
   • Save changes and allow up to 24–48 hours for DNS propagation.

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Step 2: Check the A Record in Your DNS Settings #

1. Access Your DNS Management Panel:
   • Log in to the registrar or DNS provider where your domain’s DNS is managed.
2. Update the A Record:
   • Ensure the A Record points to OzSpeed’s IP address (provided in your hosting account setup).
   • Example:lessCopy code@ A 192.0.2.123
3. Save Changes:
   • Verify the changes and wait for DNS propagation.

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Step 3: Verify Domain Status in OzSpeed hPanel #

1. Log in to your OzSpeed hPanel: OzSpeed hPanel.
2. Navigate to the Domains section.
3. Check if the domain is listed and marked as Active.
   • If the status is Inactive, the domain may still need proper DNS settings.

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Step 4: Clear Browser and DNS Cache #

1. Clear your browser cache to ensure you’re not viewing outdated DNS information.
2. Flush your local DNS cache:
   • On Windows:cmdCopy codeipconfig /flushdns
   • On macOS:bashCopy codesudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

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Step 5: Test the Domain’s DNS Configuration #

1. Use a DNS checker tool (e.g., dnschecker.org) to verify the DNS records globally.
2. Ensure the nameservers and A Record are properly propagated.

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Step 6: Re-add the Domain to OzSpeed (If Necessary) #

1. In OzSpeed hPanel, go to Domains → Add Domain.
2. Re-add your domain and link it to your hosting plan.
3. Follow the setup instructions to ensure proper DNS configuration.

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Common Causes and Solutions #

1. Incorrect Nameservers:
   • Update the domain’s nameservers to OzSpeed’s values.
2. Delayed DNS Propagation:
   • Allow up to 48 hours for changes to propagate.
3. Conflicting DNS Records:
   • Remove old or conflicting DNS records that point to other servers.
4. Expired Domain:
   • Renew your domain registration if it has expired.
5. Domain Not Added to Hosting Account:
   • Ensure the domain is linked to your OzSpeed hosting account.

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Additional Tips: #

• Enable Auto-Renewal for Your Domain:
  • Prevent domain expiration and related DNS issues.
• Monitor DNS Settings:
  • Regularly check DNS configurations for inconsistencies.
• Contact Support:
  • If issues persist, contact OzSpeed support for assistance with domain setup and troubleshooting.