If you encounter issues with missing or outdated scripts in the Auto Installer on OzSpeed’s hPanel, it may prevent you from installing the latest versions of popular applications like WordPress, PrestaShop, Joomla, or Magento. This issue can arise due to outdated script repositories or temporary errors in the Auto Installer. Here’s a guide on how to troubleshoot and resolve these problems effectively.
Common Issues with Missing or Outdated Scripts #
- Outdated Script Versions:
- The Auto Installer might offer older versions of software that lack the latest features or security updates.
- Missing Applications:
- Some applications may not appear in the Auto Installer list due to outdated repositories or configuration errors.
- Installation Errors:
- Attempting to install an outdated script can result in errors or compatibility issues with your hosting environment.
Step 1: Refresh the Auto Installer #
Sometimes, the issue can be resolved by simply refreshing the Auto Installer.
- Log in to your hPanel Dashboard at ozspeed.com.au.
- Navigate to the Website section and click on Auto Installer.
- Click the refresh or reload button on your browser to ensure the latest version of the script list is loaded.
Tip: #
- If the script still appears outdated, try clearing your browser cache or accessing hPanel in an Incognito window.
Step 2: Check for Script Updates #
Ensure that the Auto Installer is configured to use the latest script versions.
- In hPanel, go to Website > Auto Installer.
- Look for a notification or update option in the Auto Installer interface.
- If an update is available, click “Update Now” to refresh the script repository.
Tip: #
- The Auto Installer should automatically update its script list, but manual updates can resolve temporary issues.
Step 3: Manually Install the Latest Version #
If the Auto Installer continues to show outdated versions, consider a manual installation of the application.
How to Manually Install an Application: #
- Download the latest version of the application from its official website:
- Upload the downloaded ZIP file to your server using the File Manager in hPanel.
- Go to Files > File Manager in hPanel.
- Navigate to the public_html directory (or the folder where you want to install the application).
- Click “Upload” and select the ZIP file.
- Extract the ZIP file.
- Right-click the uploaded ZIP file and select “Extract”.
- Create a Database:
- Go to Databases > MySQL Databases in hPanel.
- Click “Create New Database” and enter the database name, username, and password.
- Run the Installation Script:
- Open a new browser tab and navigate to your domain (e.g., https://yourdomain.com).
- Follow the on-screen installation instructions, entering the database credentials you created.
Tip: #
- Manual installations give you control over the version you install and ensure you have the latest features and security updates.
Step 4: Contact OzSpeed Support #
If the issue persists and you cannot find the application or the latest version in the Auto Installer, it’s best to reach out to OzSpeed support.
- Go to the Support Center in hPanel.
- Open a Support Ticket detailing the issue with missing or outdated scripts.
- Provide the name of the application and the version you are looking to install.
Tip: #
- Use Live Chat for quicker assistance if your issue is urgent.
Step 5: Check System Requirements #
Ensure that your hosting environment meets the minimum system requirements for the latest version of the application.
Common Requirements: #
- PHP Version: Most modern applications require PHP 7.4 or higher.
- Database Version: MySQL 5.7 or MariaDB 10.3 and above are typically required.
- SSL Certificate: Some applications require HTTPS for installation.
- Go to Advanced > PHP Configuration in hPanel to check and update your PHP version.
- Enable Let’s Encrypt SSL in the SSL section for secure installations.
Additional Tips #
- Regularly Update hPanel: Ensure your hPanel software is up-to-date, as updates often include fixes for issues with the Auto Installer.
- Backup Your Website: Before attempting any manual installations or updates, create a backup of your website using the Backup tool in hPanel.
- Monitor the hPanel Status Page: Check the status page or notifications in hPanel for any known issues affecting the Auto Installer.
