How to Fix a Domain Suspended Due to Pending ICANN Verification

When a domain is suspended due to pending ICANN verification, it means the registrant’s contact details (especially the email address) have not been verified. This is a requirement under ICANN’s policies, and suspension will remain until verification is completed.

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Steps to Fix a Suspended Domain #

Step 1: Locate the ICANN Verification Email #

1. Check your email inbox for the verification request.
   • Look for an email from your domain registrar or a sender with “ICANN Verification” in the subject.
   • The email is sent to the registrant’s email address provided during domain registration.
2. Check your spam/junk folder if you don’t see the email in your inbox.

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Step 2: Resend the Verification Email #

1. Log in to your domain registrar’s dashboard (e.g., OzSpeed hPanel).
2. Go to the Domain Management section.
3. Look for a message or link to resend the verification email.
   • This may be labeled as Resend ICANN Verification or similar.
4. Ensure the email address in the registrant contact details is correct before resending.

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Step 3: Complete the Verification #

1. Open the verification email.
2. Click the verification link provided in the email.
3. Follow the on-screen instructions to confirm your email address and other contact details.

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Step 4: Wait for Domain Reactivation #

1. After completing the verification, your domain will typically be reactivated within 24–48 hours.
2. Check the domain status using a WHOIS lookup tool to confirm it is active.

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Troubleshooting Tips #

1. Verification Email Not Received:
   • Ensure your email address is correct in the registrar’s contact details.
   • Resend the verification email if necessary.
   • Contact your registrar’s support team if you’re still not receiving the email.
2. Incorrect or Inaccessible Email:
   • Update the registrant’s email address in the domain management panel to a valid and accessible one.
   • Resend the verification email after updating.
3. Domain Still Suspended After Verification:
   • Wait up to 48 hours for the suspension to lift.
   • If the issue persists, contact your registrar’s support team for assistance.

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Additional Tips: #

• Complete Verification Promptly: ICANN requires verification within 15 days of domain registration or contact information changes.
• Monitor Email: Ensure your registrant email address is valid and regularly monitored to avoid future issues.
• Enable Alerts: Set up notifications in your registrar account to stay updated on important domain-related tasks.