How to Enable Manual (Offline) Payments in Your Online Store Using OzSpeed hPanel

Manual (offline) payments allow customers to pay using non-digital methods such as bank transfers, cash on delivery, or checks. This option is ideal for businesses catering to customers who prefer traditional payment methods.

Here’s how to set up and enable manual payments in OzSpeed hPanel:

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Step 1: Log in to OzSpeed hPanel #

1. Visit OzSpeed hPanel.
2. Enter your credentials and log in.
3. Navigate to Online Store > Payment Settings.

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Step 2: Add a Manual Payment Option #

1. In the Payment Methods section, click Add Payment Method.
2. Select Manual (Offline) Payment from the list of available options.

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Step 3: Configure Manual Payment Details #

1. Provide instructions for the payment method, such as:
   • Bank Transfer:
     • Bank name: Example Bank
     • Account number: 123456789
     • IBAN/SWIFT: EXAMP12345
   • Cash on Delivery:
     • Note any geographic restrictions or delivery requirements.
   • Check Payments:
     • Specify where to send the check (e.g., a mailing address).
2. Add any additional information:
   • Payment deadlines (e.g., “Payments must be received within 7 business days”).
   • Reference numbers (if applicable).

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Step 4: Customize Checkout Instructions #

1. Navigate to Checkout Settings.
2. Add clear instructions for customers selecting manual payment, such as:
   • “Choose ‘Bank Transfer’ and follow the instructions provided after checkout.”
   • “For Cash on Delivery, ensure you have the exact amount ready upon delivery.”

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Step 5: Test the Manual Payment Option #

1. Visit your store and simulate a purchase:
   • Add a product to the cart and proceed to checkout.
   • Select the manual payment option (e.g., Bank Transfer or Cash on Delivery).
2. Confirm that the instructions are displayed after the order is placed.

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Step 6: Enable Manual Payment Option #

1. Save the manual payment settings in hPanel.
2. Ensure the payment option is visible on the checkout page.

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Step 7: Manage Manual Payments #

1. Monitor Orders in hPanel for any new orders marked as “Pending Payment.”
2. Update the order status once payment is confirmed:
   • Paid: After verifying the payment receipt.
   • Processing: If the order is ready for shipping or delivery.

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Troubleshooting Tips #

1. Manual Payments Not Displaying:
   • Ensure the manual payment method is enabled in Payment Settings.
   • Check that the checkout instructions are properly configured.
2. Customer Confusion:
   • Clearly outline the steps in the payment instructions.
   • Provide contact details for customers needing assistance.
3. Delayed Payments:
   • Set reminders to follow up with customers for overdue payments.

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Additional Tips: #

• Set Clear Policies: Display your payment terms and conditions on your website.
• Provide Confirmation: Send an email to customers acknowledging receipt of offline payments.
• Track Payments: Keep detailed records of manual payment transactions for easy reconciliation.