1. What happened to the Pro Panel? #
The Pro Panel has been discontinued, and its core features have been merged into the more streamlined hPanel dashboard. This update aims to provide a unified experience, making it easier for users to manage their hosting services in one place.
2. Where can I access my website statistics now? #
Website statistics, including traffic data, bandwidth usage, and resource metrics, are now available in the “Analytics” section of hPanel:
- Log in to your hPanel Dashboard.
- Click on “Analytics” to view detailed reports and insights.
3. How do I manage email accounts in hPanel? #
Email account management, previously located in the Pro Panel, can now be found under the “Email” section in hPanel:
- Go to Email > Email Accounts.
- You can create, delete, or configure email accounts from this section.
4. How do I access the File Manager? #
The File Manager is now integrated directly into hPanel, offering the same functionality with an improved interface:
- Navigate to Files > File Manager in hPanel.
- You can upload, edit, and manage your website files here.
5. Where can I find database management tools? #
Database management tools, such as phpMyAdmin, have been moved to the Databases section in hPanel:
- Go to Databases > MySQL Databases.
- Click on phpMyAdmin to access and manage your databases.
6. How do I configure DNS settings in hPanel? #
DNS management, including updating records like A, CNAME, and MX, can now be done in the DNS Zone Editor:
- Navigate to Domains > DNS Zone Editor.
- Edit your DNS records as needed.
7. What happened to the backup and restore feature? #
The backup and restore functionalities have been enhanced and moved to the Files section in hPanel:
- Go to Files > Backups.
- Here, you can create new backups, download existing ones, or restore your website from a backup.
8. How do I contact support now? #
Support options are still available directly through hPanel:
- Click on Support Center in the hPanel dashboard.
- You can start a Live Chat, submit a Support Ticket, or browse the Knowledge Base for help.
9. Is there a change in the user interface for server settings? #
Yes, server settings like PHP version control, SSL configuration, and Firewall settings have been simplified and integrated into hPanel:
- Go to Advanced Settings for PHP configurations.
- Visit Security > SSL for SSL certificate management.
10. Where can I manage subdomains and redirects? #
Subdomains and redirects are now managed within the Domains section of hPanel:
- Click on Domains > Subdomains to add or manage subdomains.
- Use Domains > Redirects to set up URL redirections.
Additional Tips: #
- Explore hPanel: Spend some time navigating through hPanel to get familiar with the new layout and features.
- Check the Knowledge Base: OzSpeed’s Knowledge Base has been updated with guides tailored to the new hPanel functionalities.
- Reach Out for Help: If you can’t find a specific feature, contact support via the Support Center in hPanel for assistance.
