How to Manage SRV Records in OzSpeed

SRV (Service) Records are DNS records used to define the location of specific services (e.g., SIP, VoIP, XMPP) for your domain. These records specify the hostname and port for a particular service, making them critical for advanced configurations like chat systems, telephony, or other applications.

Here’s how to manage SRV Records in your OzSpeed hPanel:

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Steps to Manage SRV Records in OzSpeed #

Step 1: Log in to OzSpeed hPanel #

1. Visit OzSpeed hPanel.
2. Enter your credentials and click Log In.

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Step 2: Access the DNS Zone Editor #

1. On the dashboard, go to the Domains section.
2. Select the domain for which you want to manage SRV Records.
3. Click Manage DNS or DNS Zone Editor to open the DNS settings.

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Step 3: Add a New SRV Record #

1. Scroll to the SRV Records section.
2. Click on Add Record or Create Record.
3. Fill out the required fields:
   • Service: Enter the name of the service (e.g., _sip, _xmpp).
   • Protocol: Enter the protocol (e.g., _tcp or _udp).
   • Name/Host: Specify the subdomain or root domain (e.g., @ for root or chat for chat.example.com).
   • Priority: Assign a priority value (lower numbers indicate higher priority).
   • Weight: Enter a weight value to distribute traffic across multiple servers (e.g., 10).
   • Port: Specify the port number used by the service (e.g., 5060 for SIP).
   • Target: Enter the hostname of the server providing the service (e.g., sip.example.com).
   • TTL (Time to Live): Set the time for caching the record (e.g., 300 seconds).
4. Click Save to add the SRV Record.

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Step 4: Edit an Existing SRV Record #

1. Locate the SRV Record you want to modify.
2. Click the Edit button next to the record.
3. Update any of the fields (e.g., target, priority, or port).
4. Save the changes.

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Step 5: Delete an SRV Record #

1. Find the SRV Record you want to delete.
2. Click Delete next to the record.
3. Confirm the deletion.

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Example SRV Record #

Service	Protocol	Host/Name	Priority	Weight	Port	Target	TTL
_sip	_tcp	@	10	5	5060	sip.example.com	300
_xmpp	_udp	chat	20	0	5222	xmpp.example.com	300

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Use Cases for SRV Records #

1. SIP for VoIP:
   • Configure Session Initiation Protocol (SIP) services for voice over IP.
2. XMPP Chat:
   • Enable Extensible Messaging and Presence Protocol (XMPP) for chat applications.
3. Minecraft Server:
   • Set up custom Minecraft server configurations.
4. Load Balancing:
   • Distribute traffic between multiple servers for a single service.

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Troubleshooting SRV Records #

1. Service Not Working:
   • Verify that all SRV Record fields match the service provider’s specifications.
   • Ensure the target hostname resolves correctly with an A or CNAME Record.
2. Conflicting Records:
   • Ensure no duplicate SRV Records exist with overlapping services or protocols.
3. Changes Not Reflecting:
   • Clear your local DNS cache:
     • Windows: ipconfig /flushdns.
     • macOS: sudo killall -HUP mDNSResponder.
   • Use a DNS propagation tool like dnschecker.org to verify global updates.

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Additional Notes: #

• Backup Settings:
  • Always back up your DNS configuration before making significant changes.
• Coordinate with Service Providers:
  • Use the exact values provided by your service provider to avoid misconfigurations.
• Allow Propagation:
  • SRV Record updates may take up to 24–48 hours to propagate globally.