How to Manage MX Records in OzSpeed hPanel

Step 1: Log in to OzSpeed hPanel #

1. Visit OzSpeed hPanel.
2. Enter your username and password, and click Log In to access your dashboard.

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Step 2: Access the DNS Zone Editor #

1. Once logged in, navigate to the Domains section on the main dashboard.
2. Select the domain you want to manage.
3. In the domain management page, click on DNS Settings or Manage DNS to open the DNS Zone Editor.

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Step 3: View Existing MX Records #

1. Scroll to the MX Records section to see the current mail server settings.
2. Review the existing records to ensure they match your email provider’s recommended setup.

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Step 4: Add a New MX Record #

1. In the MX Records section, click Add Record.
2. Fill in the required fields:
   • Host/Name: Enter @ for the root domain (e.g., example.com).
   • Priority: Input the priority level (lower numbers indicate higher priority).
   • Target: Enter the mail server address (e.g., mail.example.com).
   • TTL (Time to Live): Use the default or set a custom value (e.g., 300 seconds).
3. Click Save to add the new MX Record.

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Step 5: Edit an Existing MX Record #

1. Locate the MX Record you want to update in the list.
2. Click the Edit button next to the record.
3. Modify the Priority, Target, or other details as needed.
4. Save your changes.

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Step 6: Delete an MX Record #

1. To remove an MX Record, click Delete next to the record in the MX Records section.
2. Confirm the deletion.

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Step 7: Verify Changes #

1. Use tools like dnschecker.org to confirm the updated MX Records are propagating globally.
2. Send a test email to ensure the new settings work as intended.

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Example MX Record Settings in OzSpeed #

Host/Name	Type	Priority	Value/Target	TTL
@	MX	10	mail.example.com	300
@	MX	20	backupmail.example.com	300

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Troubleshooting Common Issues #

1. Emails Not Delivering:
   • Ensure your MX Records match the settings provided by your email service provider.
   • Verify the priority levels are correctly assigned.
2. Changes Not Reflecting:
   • Clear your local DNS cache:
     • Windows: ipconfig /flushdns
     • macOS: sudo killall -HUP mDNSResponder.
   • Allow up to 24–48 hours for DNS changes to propagate globally.
3. Conflicting Records:
   • Ensure there are no duplicate or conflicting MX Records for the same domain.

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Additional Tips: #

• Coordinate with Your Email Provider:
  • Use the exact MX Record settings recommended by your email provider (e.g., Google Workspace, Microsoft 365).
• Backup DNS Records:
  • Save a backup of your current DNS settings before making changes.
• Contact OzSpeed Support:
  • If issues persist, contact OzSpeed’s support team for assistance.