How to Accept Payments via EPS in Your Online Store Using OzSpeed hPanel

EPS (Electronic Payment Standard) is a widely used online payment method in Austria, allowing customers to make secure payments directly from their bank accounts. Integrating EPS into your online store is an excellent way to cater to Austrian customers who prefer bank transfers.

Here’s how to enable and configure EPS using OzSpeed hPanel:

---

Step 1: Set Up an EPS Merchant Account #

1. Partner with a payment gateway that supports EPS (e.g., Stripe, Mollie, or Adyen).
2. Register for a merchant account with your chosen payment gateway:
   • Provide business details, including company name, address, and tax ID.
   • Submit bank account information for payment settlements.
3. Once approved, you’ll receive your API credentials (Merchant ID, API Key) for integration.

---

Step 2: Log in to OzSpeed hPanel #

1. Visit OzSpeed hPanel.
2. Log in with your credentials.
3. Navigate to Online Store > Payment Settings.

---

Step 3: Enable EPS #

1. In the Payment Methods section, click Add Payment Method.
2. Select EPS from the list of available payment options.
3. Enter your credentials:
   • Merchant ID
   • API Key

---

Step 4: Configure Payment Settings #

1. Payment Regions:
   • Enable EPS for customers in Austria.
2. Supported Currencies:
   • Set your store’s currency to EUR (Euro), as EPS exclusively supports transactions in Euros.
3. Checkout Instructions:
   • Add a note at checkout informing customers they’ll be redirected to their bank’s login page to complete the payment.

---

Step 5: Customize EPS Checkout Display #

1. Go to Checkout Settings in hPanel.
2. Enable EPS as a visible payment option during checkout.
3. Include EPS’s logo and a brief description (e.g., “Secure bank transfer via EPS”) to reassure customers.

---

Step 6: Test EPS Integration #

1. Enable Test Mode in your payment gateway account.
2. Simulate a purchase:
   • Add a product to the cart and proceed to checkout.
   • Select EPS as the payment method.
   • Complete the transaction using test credentials provided by your payment gateway.
3. Verify the test payment in the Orders section of hPanel.

---

Step 7: Enable Live Transactions #

1. Disable Test Mode in both your payment gateway and hPanel.
2. Save the settings to start accepting live payments via EPS.

---

Step 8: Monitor Payments and Reconciliations #

1. Log in to your payment gateway dashboard to:
   • Track completed transactions.
   • Access settlement and payout reports.
2. Update order statuses in hPanel (e.g., Paid, Processing, Completed) as payments are confirmed.

---

Troubleshooting Tips #

1. EPS Not Showing at Checkout:
   • Ensure EPS is enabled in the Payment Settings.
   • Verify that the customer’s location is set to Austria.
2. Failed Transactions:
   • Double-check the API credentials (Merchant ID, API Key).
   • Confirm your EPS Merchant account is active and correctly set up.
3. Currency Issues:
   • Ensure your store’s currency is set to EUR, as EPS transactions must be processed in Euros.

---

Additional Tips: #

• Promote EPS: Display the EPS logo prominently at checkout to inform Austrian customers of its availability.
• Localized Experience: Offer German language support on your checkout page for Austrian customers.
• Emphasize Security: Highlight EPS’s secure direct bank transfer system in your payment messaging.