Offering shipping rates based on order price or weight ensures accurate delivery costs and improves customer satisfaction. This method is particularly useful for businesses with diverse product sizes or prices. Here’s how to set up shipping rates in your online store using OzSpeed’s hPanel.
Step 1: Log in to hPanel #
- Visit OzSpeed hPanel.
- Enter your credentials and access your dashboard.
- Navigate to Online Store > Shipping Settings.
Step 2: Define Shipping Zones #
Create shipping zones to organize rates based on delivery regions.
How to Add a Shipping Zone: #
- Go to Shipping Zones in the Shipping Settings.
- Click Add New Zone.
- Name the zone (e.g., Australia, International) and specify the regions or countries included.
- Save the zone.
Example: #
plaintextCopy codeZone Name: Domestic (Australia)
Countries: Australia
Step 3: Add Shipping Methods #
Within each shipping zone, add methods for calculating shipping rates based on order price or weight.
Shipping Based on Order Price: #
- Select a shipping zone (e.g., Australia).
- Click Add Shipping Method.
- Choose Price-Based Shipping.
- Set the price thresholds and corresponding shipping costs:
- Example Thresholds:
- Orders under $50: $10 shipping.
- Orders between $50 and $100: $5 shipping.
- Orders above $100: Free shipping.
- Example Thresholds:
- Save the settings.
Example Configuration: #
plaintextCopy codeOrders < $50: $10 shipping
Orders $50–$100: $5 shipping
Orders > $100: Free shipping
Shipping Based on Weight: #
- Select a shipping zone.
- Click Add Shipping Method.
- Choose Weight-Based Shipping.
- Define the weight ranges and corresponding shipping costs:
- Example Ranges:
- Up to 1 kg: $5 shipping.
- 1–5 kg: $10 shipping.
- Over 5 kg: $20 shipping.
- Example Ranges:
- Save the settings.
Example Configuration: #
plaintextCopy code0–1 kg: $5 shipping
1–5 kg: $10 shipping
5+ kg: $20 shipping
Step 4: Configure Shipping Rules for Combined Methods (Optional) #
You can create advanced shipping rules that combine price and weight methods.
Example Combined Rule: #
- Orders over $100 qualify for free shipping, regardless of weight.
- Orders under $100 are charged based on weight.
How to Set Up Combined Rules: #
- Use Conditional Shipping Rules in the Shipping Settings (if supported).
- Add conditions for free shipping (e.g., Order Price > $100).
- Add a secondary condition for weight-based shipping if the order price is less than $100.
Step 5: Test Shipping Rates #
Ensure the shipping rates are calculated correctly during checkout.
How to Test: #
- Add a product to the cart.
- Proceed to checkout and select a shipping address in a configured zone.
- Verify that the shipping cost reflects the price or weight rules.
- Repeat the test with various order sizes and weights.
Troubleshooting Tips #
- Shipping Rates Not Showing:
- Ensure the correct shipping zone is assigned to the customer’s location.
- Verify that the product’s weight and price details are entered correctly.
- Incorrect Rates:
- Double-check the thresholds or weight ranges in the shipping settings.
- Ensure there are no overlapping rules that conflict with one another.
- Free Shipping Not Applying:
- Confirm that the order meets the free shipping conditions (e.g., minimum price threshold).
Additional Tips: #
- Display Shipping Details: Clearly show shipping options and costs during checkout to build customer trust.
- Automate Shipping Calculations: Integrate with carriers like Australia Post or FedEx for real-time shipping rates.
- Offer Promotions: Use free shipping for orders over a certain price to encourage larger purchases.